Our policy on occupying rooms and making payments.

Booking Security.

Credit or Debit card details must be provided to secure any booking.

No charges will be made before checking in.

Cancellation Charge.

No charge for cancellations notified prior to day before the booking.

Cancellations on the day before the booking will incur a charge of 25%

of the first night’s accommodation.

Cancellations on the day of the booking will incur a charge of 50%

of the first night’s accommodation.

A ‘No Show’, without any communication, will incur a charge of the full

first night’s accommodation.

Payment in Cash.

Guests are asked to pay for their room at least one day in advance.

Payment by Cheque.

Guests are asked to present their cheque for the full room charge when checking in. The cheque must be accompanied by a valid Cheque Guarantee Card.

Payment by Credit/Debit Card.

Guests are asked to provide the Card to be used so that the Card Details can be recorded, at check in. Payment can then be made at checkout. A charge of 2.5% of the transaction will be added for credit cards (max £1.00) and a charge of 50p will be added for debit cards.

Registration

Guests are asked to fill out a registration card giving details of Name and Address. This is a practice which we are obliged to follow on instructions from the Police.